What is it?
It’s how Notifique charges for your sends. You pay per message sent, not for API access. Think of two different wallets:
Each send debits credits or balance, never both at once. The workspace shows which one the next send will use.
Which path fits you?
On path B, many users rely on monthly credits only and never top up balance. Balance only kicks in if you topped up and credits run out before renewal.
Path A: pay-as-you-go only
For users who do not want a paid plan and prefer to pay as they send.- Account on the Free plan (no monthly credits)
- Try with R$ 1 balance for 48 h
- Top up when ready to send for real (min. **R 30, R 100)
- Each message debits balance (table below)
- Each balance batch lasts 90 days (oldest used first)
Path B: paid plan (optional balance)
For users who want a monthly allowance included in the plan.- Subscribe to Basic, Pro, or Business
- Every month you get credits that renew on the cycle
- Each send uses credits first (table below)
- Credits hit zero and you have topped-up balance? Next sends use balance
- Credits hit zero and no balance? API returns 402 (
INSUFFICIENT_CREDITS,WORKSPACE_BLOCKED)
Instance limits (WhatsApp and Telegram)
Applies to paid plans. Limits are per channel, not combined:- Plan with N = 2: up to 2 WhatsApp instances and up to 2 Telegram at the same time
- Not “2 total” across both channels
How much each channel costs
Same cost in credits (plans) and BRL (pay-as-you-go):Where to manage in the dashboard
- Balance: view balance, top up, enable auto top-up
- Plans / Subscription: current plan and credit renewal
- The workspace shows whether the next send uses credits or balance
Next steps
- Sandbox: test without spending real credits
- Workspaces: understand where plan and balance live
- Start here: send your first message