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Why use it

Some teams already pay an email provider and don’t want two send systems in the app. BYOK connects that provider to the workspace: you still call the Notifique API (/v1/...), and the platform decides who delivers, your external account or internal fallback. Analogy: you use the same building entrance (Notifique API), but the delivery badge can be from your carrier.

When to use


How it works in practice

  1. Register the external provider in the workspace (order and activation per channel).
  2. On send, Notifique tries the external path first (your credentials).
  3. If it fails → fallback to internal providers (per configuration).
  4. Telemetry records EXTERNAL vs INTERNAL, sanitized response, and external ID.

Billing

  • Every email enqueued on Notifique (BYOK or internal) consumes 1 email credit (or the prepaid email price).
  • You still pay the external provider (Resend/SES) for delivery on your account.
  • Internal failover does not double-charge the same send (debit already happened at enqueue).

Security

  • Credentials encrypted; after saving, API does not return secret in plain text.
  • Update = rotate (replace), not “read back”.
Up to two external integrations per channel (limit may evolve, check the product).

Email providers

Push providers


Next steps