Textos y preguntas frecuentes que la IA consulta antes de responder (RAG).
Piense en una carpeta de respuestas listas. La IA recupera fragmentos relevantes antes de hablar, sin una base, solo usa instrucciones y la conversación actual.
Cada espacio de trabajo tiene sus propias bases. Agregas documentos (horarios, precios, pólizas, preguntas frecuentes); el sistema los fragmenta, los indexa y el asistente los consulta en el momento de las preguntas (RAG).
Las bases de conocimiento se administran en el tablero (Automatizaciones → Bases). No existen rutas públicas /v1/ para bases o documentos en esta documentación.
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