Automatic = each URL in a message becomes a tracked short link. Conversion = your backend confirms the order with the tracked msg_id.
Automatic shortening
Enable “Shorten links automatically” in workspace settings. Every link in WhatsApp, SMS, email, Telegram, push, or RCS becomes a short link with no extra code.
Each automatic link carries metadata tying the click to the original message, “Clicked” status in the dashboard and message.clicked webhook.
Manual links
Dashboard or POST /v1/short-links for:
- Sharing outside a campaign
- Custom code (
clicar.co/winter-promo), 4–32 chars, letters, numbers, - and _
- Expiration, after expiry, visitors see “link expired”
Smart Links and ROI
- Message goes out with tracked link (automatic or manual with
msg_id)
- User clicks →
short_link.clicked or message.clicked
- At checkout, your site sends conversion:
Scope: conversions:manage. conversion.attributed webhook confirms attribution.
Domain
Default: clicar.co. Custom domain (e.g. link.yoursite.com) in advanced options, contact support.
Limits
- Up to 300 clicks/minute per IP
- Malicious URLs blocked automatically
- Pause or deactivate any link anytime
Next steps