You adjust all of this in the dashboard, without extra code.
Add-ons → AI Chat → New widget
- Name: for your own organization (e.g. “Main site chat”).
- Assistant: who answers messages.
- Identification: ask for data upfront or leave it open.
After saving, copy the script and paste it on your site.
Allowed domains
Chat only opens on sites you authorize. Think of a VIP list at the door:
mysite.com also includes www.mysite.comshop.mysite.com applies only to that subdomain
If the domain is not on the list, chat does not appear. Add at least your main site.
Colors and appearance
Chat window
Message bubbles
Visitor and assistant have separate colors: bubble, text, border, and rounding.
Adjust background, text, and style for the field and send button.
Custom copy
Good suggested questions: “What are your hours?”, “Do you deliver?”, “Payment methods?”
Light and dark mode
- Automatic: follows visitor preference (recommended)
- Always light or always dark
- Separate colors per mode in the dashboard
Behavior
Preview
Use live preview in the dashboard. Test messages before publishing on the site.
Next steps
