AI chat on your site

Picture a little chat bubble in the corner of your site. Someone clicks, asks a question, and an assistant answers using what you registered about the business. It works like a receptionist who read the company handbook. If the AI does not know or the person asks for a human, the conversation goes to your team in the inbox.

When to use

Situation	Worth it?
Common questions (hours, price, delivery) outside business hours	Yes
Capture name and email from site visitors	Yes
Support that must always know who the customer is	Yes (identification + OTP code)
Site with login (logged-in area)	Yes (automatic verification)
100% human support, no AI	No

How it works in practice

Create the widget and assistant in the dashboard (Add-ons → AI Chat).
Paste the script on your site, before </body>.
Visitor opens chat and asks.
AI searches the knowledge base and answers in seconds.
If needed, transfers to a human or automation.

<script
  src="https://api.notifique.me/v1/embed/ai-widget.js"
  data-public-key="ntfw_YourKeyHere"
  defer
></script>

data-public-key appears when you create the widget in the dashboard. Copy it from there.

What you can do

Feature	In short
Smart replies	Uses documents and instructions you registered
Identification	Ask for name, email, or phone (or leave it open)
OTP code	Confirm identity by email, SMS, or WhatsApp
CRM contacts	Anyone who chats becomes a workspace contact
Human handoff	Transfer to an agent in the inbox
Custom look	Colors, copy, and suggested questions

Next steps

Customizing the look: colors, copy, and question buttons
Security and verification: who can chat and limits
For developers: integration beyond the script
Tips: checklist before going live

One-line summary

Web chat answers visitors 24/7 with your brand and hands off to humans when needed.

Customizing the look

​When to use

​How it works in practice

​What you can do

​Next steps

​One-line summary

When to use

How it works in practice

What you can do

Next steps

One-line summary