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Inbound email is the return path: someone replies to support@yourdomain.com and Notifique delivers the content to your webhook and/or the dashboard Received tab.

What’s new

Besides sending from a verified domain, you can receive messages sent to @yourdomain.com (or a registered subdomain). The flow uses MX in your DNS zone, inbound processing on the platform, and the email.received webhook event.

Prerequisites

  1. Domain registered and VERIFIED for sending (provedor de e-mail da plataforma per platform setup).
  2. MX record on the domain (or subdomain) pointing to Notifique’s inbound host — see inboundDnsRecords in the API or dashboard when adding the domain.
  3. Email channel enabled under Settings → Received messages.
  4. Webhook subscribed to email.received (for backend automation).
By default, when you enable inbound email, the platform sends webhooks and does not persist messages in the dashboard (avoids inbound storage charges). Turn on Persist in channel settings to see emails under Emails → Received.

Query via API

When Persist is on, list received emails with scope email:inbound:read:
Filters: q, domainId, dateFrom, dateTo. See Received emails in the Email tab. With domainIds on the key, listing only includes emails from allowed domains. Invalid domainId400; domain not on key → 403; detail for forbidden domain → 404.

DNS for inbound

On create, list, get, or verify domain responses, data includes: Inbound MX example:
The MX host must resolve to a valid A record (do not use CNAME on the MX target — providers such as Gmail reject it). After publishing MX, call POST /v1/email/domains/:id/verify until verification.records shows the MX as verified when applicable.

Dashboard setup

  1. Settings → Channels → Email (or Received messages): enable Email.
  2. Default actions:
    • Send webhook — fires email.received (default when enabling).
    • Persist — stores in the dashboard (Received tab); may charge inbound storage per plan.
  3. Developer → Webhooks: add or edit a webhook and select email.received under Email.
  4. Optional: restrict by email domain on the webhook.

email.received event

Fires when an inbound email is accepted and processed per workspace actions (webhook, persist, or both).
Full payloads and outbound events: Webhook events.

Dashboard inbox

With Persist enabled:
  • Emails → Received lists inbound messages.
  • Detail view shows HTML/text preview, metadata, MIME Message-ID, threading (In-Reply-To, References), and timeline.
  • Reply opens the composer with recipient, Re: subject, and thread headers.
Public API: GET /v1/email/inbound and GET /v1/email/inbound/:id with scope email:inbound:read. The dashboard uses the session API (/app/email/inbound) with the same behavior.

Reply with threading

On send (POST /v1/email/messages), use headers with allowed MIME headers:
  • In-Reply-To, References, Message-ID, X-Entity-Ref-ID

Domain verification (send + inbound)

POST /v1/email/domains/:id/verify returns verified, code, plus:
  • verificationSummary — human-readable per-provider status.
  • data.verification — structured providers, records, and per-record status.
Codes EMAIL_DOMAIN_DNS_PENDING, EMAIL_DOMAIN_VERIFIED, and EMAIL_DOMAIN_VERIFY_FAILED still use HTTP 200. See Error responses.

Next steps